uxbooth.com
How to Visualize and Analyze Customer Feedback
App reviews are rarely analysed in a structured way. Consequently, they don’t have a place in the UX product design cycle, and they aren’t considered a part of user research.
The online whiteboard of Kristofer Palmvik
App reviews are rarely analysed in a structured way. Consequently, they don’t have a place in the UX product design cycle, and they aren’t considered a part of user research.
Offboarded Customers are Humans, Too!