The online whiteboard of Kristofer Palmvik

3 links collected from intercom.com between 2013 and 2017

Sorting: Oldest links first
Domain: intercom.com

2013

2013-10-14 intercom.com
Product Strategy Means Saying No
If you’re building a product, you have to be great at saying No. Not ‘maybe’ or ‘later’. The only word is No.

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2016

2016-11-15 intercom.com
Your product is already obsolete
The question you have to consistently train everyone to ask: does this new technology that’s happening or that’s being released make it in any way cheaper, faster or easier for our customers to make progress in their lives? That’s the repetitive question you have to ask, whether you see Bluetooth or WiFi or cloud or mobile or touch or voice or audio or messaging or bots. You name it. Because if it does make it cheaper, faster or easier for customers to make progress, they’ll go there, and you’ll be busy writing up JIRA tickets.

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2017

2017-01-23 blog.intercom.com
Launch mode vs iterate mode
Launching a product, and iterating a product, are two very different things and they require the team to think and operate in very different ways.

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